Looking for a support specialist hero with at least 2 years of experience! 🥰
Payflip is growing raaaaazingly fast, and is looking for a CS hero! Are you also convinced that wages are not just a matter of some numbers? Always wanted to boost the purchasing power of 11 million Belgians? Do you have an undeniable talent for customer relationship management? Then we want you!
Payflip goes for a revolutionary and logical salary solution for employees. Flexible compensation as a successful next step in any salary policy. Sounds good, right?
Assume that each employee is in control of his or her salary. This leads not only to greater financial well-being, but also to better bonding with the company. We at Payflip are convinced of that. Wages may well be more than some numbers, right?
We are a young, fast-growing start-up. A merry gang of software developers, product specialists, business developers & customer success managers.
Joining the Payflip community is joining a tight-knit team within which you will take on clear responsibilities. Let's put it this way: a Payflipper smells any opportunity for ownership from miles away.
As a support specialist, you will play a decisive role in our service strategy
You will not only answer questions and solve problems but also unravel the opportunities behind customer challenges. In addition, you will build bridges between different teams to optimally utilize the treasure trove of information from the support section for the better.
You will also help develop a scalable self-serve model that enables users to help themselves in the Payflip environment. But there's more than just devising a strategy. Developed projects must also be tested in practice. We are therefore looking for someone who is not afraid to roll up their sleeves. Someone who is determined to offer thousands of customers the same strong, well-thought-out service together with the team. Is that you? Join our tribe!
Not able to check off everything? Not to worry, we know best that superheroes do not exist. People with talent and passion thankfully do!
We feel it is only natural to remain true to our mission at all times. This is why we offer you the most optimized salary package in the entire Belgian SME market.